shipping & return policy

Shipping Rates:

-Free shipping on Canadian orders over $100

-$12 Flat rate shipping on Canadian orders under $100

-$12 Flat rate shipping on US orders (shipping cost does not include any customs, duties, or taxes- the buyer is responsible for paying these if charged by carrier.

-At this time we only ship within Canada and the US.

 

Returns:

We offer a 14 day return policy. If you change your mind within 14 days of receiving your order send us an email and we will start the return process. Items must be in new (and unopened if sealed packaging) condition. Returns must be mailed or delivered at customer's expense. Once we receive your item(s) we will refund you. Shipping charges are non-refundable.

 

Incorrect Address:

We ship orders to the address provided during check out. If your package gets returned to us because of an incorrect address we will contact you and let you know. In this case, you will be charged the actual shipping charge (the charge from the shipping company) for a second attempt to ship to you. If you prefer to cancel your order at this time you will be refunded minus the actual shipping cost paid by us to the shipping company.  

Orders lost in the mail due to an incorrect address will not be replaced or refunded.